A Scientometric Analysis of Cloud Computing and QoE Literature to Design a Cloud Platform of Experience for Digital Business

TitleA Scientometric Analysis of Cloud Computing and QoE Literature to Design a Cloud Platform of Experience for Digital Business
Publication TypeConference Proceedings
Year of Conference2015
AuthorsGiacobbe, M., M. Fazio, A. Celesti, T. Abbate, and M. Villari
Conference Name1st International Workshop on Digital Enterprise Architecture and Engineering (IDEA)
Date Published09/2015
Conference LocationTaormina (Messina), Italy
Keywordscloud computing, Digital Business, Platform of Experience, QoE, QoX, Quality of Experience, QX
Abstract

Cloud computing is rapidly evolving due to social and cultural influences that are changing the necessary Cloud services. Indeed, an increasing number of application and service providers use Cloud computing to adapt their products to customer needs, by addressing the requirements arisen by the customer Quality of Experience (QoE, QoX or simply QX) evaluation. QoE is a fast emerging multidisciplinary field based on social psychology, cognitive science, management, and engineering science, focused on understanding overall human quality requirements. In order to help Digital Business architects to understand how Cloud computing can help them to increase their business, we present a scientometric analysis of Cloud computing and QoE. Analyzing the current state of the art, we provide some guidelines to Digital Business companies for addressing the issues related to QoE that have to be taken into account in order to maximize their business.